From: Exploring bi-directional and SMS messaging for communications between Public Health Agencies and their stakeholders: a qualitative study
can’t forward
easily missed
HIPAA/security
limited space
personal phone only
reliability
don’t use SMS
CBOs (n = 7)
4
1
2
HCPs (n = 10)
0
3
5
Urban (n = 10)
Rural (n = 7)