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Table 2 Public health agency workforce communications

From: Exploring bi-directional and SMS messaging for communications between Public Health Agencies and their stakeholders: a qualitative study

A. Public health agency communicates with its stakeholders using:

 

Email only

email + fax

email + social media

email + fax + social media

email + social media + SMS

Rural (n = 6)

1

3

0

2

0

Urban (n = 2)

0

0

1

0

0

B. In an emergency, public health agency communicates with its workforce using:

 

Call/phone only

email + call/phone

email + SMS

email + SMS + phone

Rural (n = 6)

1

1

3

1

Urban (n = 2)

0

0

1

1

C. SMS is used in the workplace to communicate with:

 

colleagues

patients

stakeholders

colleagues + patients

colleagues + stakeholders

Rural (n = 6)

2

1

1

2

1

Urban (n = 2)

0

1

0

0

1