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Table 2 Public health agency workforce communications

From: Exploring bi-directional and SMS messaging for communications between Public Health Agencies and their stakeholders: a qualitative study

A. Public health agency communicates with its stakeholders using:
  Email only email + fax email + social media email + fax + social media email + social media + SMS
Rural (n = 6) 1 3 0 2 0
Urban (n = 2) 0 0 1 0 0
B. In an emergency, public health agency communicates with its workforce using:
  Call/phone only email + call/phone email + SMS email + SMS + phone
Rural (n = 6) 1 1 3 1
Urban (n = 2) 0 0 1 1
C. SMS is used in the workplace to communicate with:
  colleagues patients stakeholders colleagues + patients colleagues + stakeholders
Rural (n = 6) 2 1 1 2 1
Urban (n = 2) 0 1 0 0 1
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