Table 2 Percentage of consumers (in general, Internet Users, Internet Users for Health Purposes) who are using interactive Internet health services at least once a year

Interact with health professional you have not met face-to-face

78

108

223

7.6

14.3

18.2

10.8

16.2

20.3

22.3

30.0

33.0

6.0 9.2

11.4 17.3

14.6 21.9

8.9 12.7

13.4 19.0

16.9 23.7

19.7 24.9

26.7 33.3

29.5 36.6

Participate in forum or self help groups

81

136

179

7.9

14.9

18.9

13.6

20,4

25.5

17.9

24.1

26.5

6.2 9.5

11.9 17.8

15.2 22.6

11.5 15.7

17.3 23.4

21.8 29.2

15.5 20.3

21.0 27.1

23.2 29.8

Order medicines or other health products

39

77

140

3.8

7.2

9.1

7.7

11.5

14.4

14.0

18.8

20.7

2.6 5.0

5.0 9.3

6.4 11.8

6.0 9.3

9.1 14.0

11.5 17.4

11.8 16.2

16.0 21.6

17.7 23.8

Approach your family doctor, specialist or other health professionals over the Internet

12

29

67

1.2

2.2

2.8

2.9

4.3

5.4

6.7

9.0

9.9

0.5 1.8

1.0 3.4

1.2 4.4

1.9 3.9

2.8 5.9

3.5 7.4

5.2 8.2

6.9 11.1

7.7 12.2

Using at least one of the interactive services above

159

229

382

15.5

29,2

37.1

22.9

34.3

43.0

38.2

51.3

56.6

13.3 17.7

25.5 33.1

32.6 41.7

20.3 25.5

30.7 37.9

38.8 47.2

35.2 41.2

47.8 54.9

52.9 60.3