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Table 3 Responses to weak areas identified during the assessment from group work undertaken with the assessment teams and key district management.

From: Improving the coverage of the PMTCT programme through a participatory quality improvement intervention in South Africa

Reasons for the low coverage of nevirapine to women and infants

Reasons for the low coverage of CD4 testing amongst HIV positive women

Reasons for the low coverage of PCR testing amongst HIV exposed infants at 6 weeks

Client factors:

clients not clear about when to take nevirapine.

unbooked patients/late booking

Health system factors:

lack of training of nursing staff

lack of privacy in labour wards thus difficult to ask about HIV status

nurses not checking HIV status on medical records

lack of ownership of the PMTCT programme by staff

poor recording of nevirapine doses during ANC/labour.

nevirapine not available or locked in a cupboard

Health system factors:

shortage of staff

unclear roles & responsibilities

poor recording of HIV status on antenatal records

some facilities only 1 person in charge of HIV and responsible for all CD4 testing

lack of staff knowledge and motivation

lack of clarity on the PMTCT protocol

low confidence in interpretation of policies/protocols

Client factors:

mothers fear of disclosing status or of knowing child's status

infants brought to clinic by nanny or grandmothers which results in consent issues for testing

mothers not being adequately informed

Health system factors:

no tracing system for defaulters

staff shortages

whose role is it? registered nurse/enrolled nurse

too few staff trained to do PCR -- seen as complicated procedure

coding system on RTHC difficult to understand

poor/no recording on RTHC