Understand health information well enough to know what to do (‘Understanding’) | |
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1a | Confidently fill medical forms in the correct way |
2a | Accurately follow the instructions from… 1 |
3a | Read and understand written health information |
4a | Read and understand all the information on medication labels |
5a | Understand what healthcare providers are asking you to do |
 | High: Individuals with high scores are able to understand all written information (including numerical information) in relation to their health and able to write appropriately on forms where required |
Low: Individuals with low scores have problems understanding any written health information or instructions about treatments or medications. Unable to read or write well enough to complete medical forms | |
Ability to actively engage with healthcare providers (‘Engagement’) | |
1b | Make sure that healthcare providers understand your problems properly |
2b | Feel able to discuss your health concerns with a healthcare provider |
3b | Have good discussions about your health with doctors |
4b | Discuss things with healthcare providers until you understand all you need to |
5b | Ask healthcare providers questions to get the health information… 1 |
 | High: Individuals with high scores are proactive about their health and feel in control in relationships with healthcare providers. Are able to seek advice from additional healthcare providers when necessary. They keep going until they get what they want. Empowered |
Low: Individuals with low scores are passive in their approach to healthcare, inactive i.e., they do not proactively seek or clarify information and advice and/or service options. They accept information without question. Unable to ask questions to get information or to clarify what they do not understand. They accept what is offered without seeking to ensure that it meets their needs. Feel unable to share concerns. The do not have a sense of agency in interactions with providers |