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Table 3 Proportions of those who, following contact with social insurance office staff, reported that encounters facilitated return to work (with a 95 per cent confidence interval)

From: Does feeling respected influence return to work? Cross-sectional study on sick-listed patients’ experiences of encounters with social insurance office staff

 

Experiences of encounters with social insurance office staff

Experiences of encounters with healthcare staff

(n = social insurance office staff/healthcare staff)

Return to work facilitated

Return to work facilitated

Mental diagnosis

  

Positive encounters (n = 580/1083)

28.1% (17.8-37.4)

37.5% (23.8-51.2)

Also felt respected (n = 501/924)

60% (56.7-63.3)*

76.3% (73.6-79)

Chronic pain conditions

  

Positive encounters (n = 480/1269)

21.1% (13.6-28.6)

34.3% (23.4-45.2)

Also felt respected (n = 405/1036)

43.9% (40.7-47.1)*

52.7% (49.6-55.8)

Somatic diagnosis

  

Positive encounters (n = 318/868)

22.2% (11.9-32.5)

27% (12.7-41.3)

Also felt respected (n = 254/667)

42.1% (38.2-46)*

54.0% (50.5-57.5)

  1. A * means that CIs were not overlapping. The results are divided into the three main diagnoses: psychiatric disorders, musculoskeletal pain, and other somatic diseases. The results are compared to similar data from patient contacts with healthcare staff.