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Table 1 Summary of responses on general attitudes towards NHIS

From: Knowledge, perceptions and expectations of capitation payment system in a health insurance setting: a repeated survey of clients and health providers in Kumasi, Ghana

Variables Frequency Percentage
Know your benefit package when you visit the health facility? (n = 832)   
– Yes 747 89.8
– No 85 10.2
Some benefits supposed to enjoy as a NHI policy holder (n = 834)   
– OPD services 45 5.4
– Laboratory 7 0.8
– Both 776 93.0
– None 6 0.7
Impression about NHI package*   
– Beneficial/excellent 62 7.3
– Very good 142 16.8
– Good 442 52.4
– Bad 168 18.5
– Don’t know 84 10.0
Satisfaction with NHI package (n = 832)   
– Yes 755 90.7
– No 79 9.3
Which of these package(s) do you usually get? (n = 828)   
– OPD services 296 35.8
– Laboratory 6 0.7
– Both 506 61.1
– None 20 2.4
Which of these package(s) have you never had? (n = 815)   
– OPD services 6 0.7
– Laboratory 95 11.7
– Both 40 4.9
– None 676 82.9
How long have you been registered with NHIS? (n = 823)   
– <1 year 34 4.1
– 1-2 years 151 18.3
– 2-3 years 153 18.6
– >3 years 495 60.1
Do you renew your policy every year? (n = 826)   
– Yes 741 89.7
– No 85 10.3
Personal reasons for not renewing*   
– Poor service quality 354 44.5
– Lack of money 384 48.2
– Taste for other sources of care 26 3.3
– Do not get sick 32 4.0
Reasons why others will not renew*   
– Poor service quality 270 32.0
– Lack of money 440 52.1
– Taste for other sources of care 36 4.3
– Do not get sick 129 14.2
  1. (*) = multiple response.