Table 4 Respondents’ perceptions to the change of the health service improvement

Medical environment

1.34

34.57

55.21

8.88

Technical level

1.15

34.42

53.92

10.52

Staff attitude

1.04

28.22

62.45

8.29

Therapy effect

1.14

34.82

48.65

15.39

Medicine demand

10.64

36.82

32.73

19.81

%of reimbursement

8.17

53.60

15.37

22.86

% of out of pocket payment

25.39

37.66

17.14

19.81

Medicine price

38.49

27.89

14.82

18.80