THEME | Constraints in the provision of social services to long–term social assistance clients | |||||
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Subthemes | Dilemmas in the interaction between social workers and clients | Societal influences on the interaction between social workers and clients | ||||
Categories | Balancing the dual role | Obligations vs. rights of the clients | Clients recognized as individuals vs. seen as categories | Building trust | Authorities conflicting views and expectations on clients | Labour market opportunities and overall policy context |