Table 1 Total number of geographical areas and countries for which each theme was raised

Outreach Programmes

Provision of outreach services

10/6

20/11

18/11

6/5

6/5

12/9

Trust building, non-intrusive approach

6/4

17/10

19/12

11/7

9/6

15/9

Ensuring regular contact/continuity of support

6/6

14/9

11/8

4/4

-

9/7

Facilitating access to general

health services

Assisting patients in obtaining health coverage

5/5

11/8

12/7

14/10

17/12

11/6

Flexibility of access and referrals

5/5

11/7

6/5

6/6

7/5

11/6

Awareness training for health and social care services staff on living conditions and the needs of a specific group

-

12/7

7/6

8/7

7/6

16/11

Mental health training for health and social care staff in frontline services

8/6

2/2

5/4

2/2

-

-

Provision of teams/professionals with specialised knowledge & skills

2/1

13/8

12/7

4/4

3/3

8/5

Collaboration and co-ordination of services

Good collaboration between mental health, social care services and services specific to the group

18/12

20/12

19/10

17/10

16/12

19/13

Developing integrated services/protocols

7/7

7/5

6/5

14/9

4/3

2/2

Exchange of expertise between different types of professionals

7/7

7/5

2/2

6/6

2/2

4/3

Information

Provision of information on mental health services and care available

6/5

14/8

2/2

10/7

8/6

7/5

Provision of health care and/or health entitlement education

4/4

5/4

2/2

15/11

12/8

7/5