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Table 1 Total number of geographical areas and countries for which each theme was raised
| PROMO groups | Long-term unemployed1 | Street sex workers2 | Homeless population3 | Refugees/ Asylum seekers4 | Irregular migrants5 | Travelling communities6 |
|---|---|---|---|---|---|---|
| Outreach Programmes | ||||||
| Provision of outreach services | 10/6 | 20/11 | 18/11 | 6/5 | 6/5 | 12/9 |
| Trust building, non-intrusive approach | 6/4 | 17/10 | 19/12 | 11/7 | 9/6 | 15/9 |
| Ensuring regular contact/continuity of support | 6/6 | 14/9 | 11/8 | 4/4 | - | 9/7 |
| Facilitating access to general | ||||||
| health services | ||||||
| Assisting patients in obtaining health coverage | 5/5 | 11/8 | 12/7 | 14/10 | 17/12 | 11/6 |
| Flexibility of access and referrals | 5/5 | 11/7 | 6/5 | 6/6 | 7/5 | 11/6 |
| Awareness training for health and social care services staff on living conditions and the needs of a specific group | - | 12/7 | 7/6 | 8/7 | 7/6 | 16/11 |
| Mental health training for health and social care staff in frontline services | 8/6 | 2/2 | 5/4 | 2/2 | - | - |
| Provision of teams/professionals with specialised knowledge & skills | 2/1 | 13/8 | 12/7 | 4/4 | 3/3 | 8/5 |
| Collaboration and co-ordination of services | ||||||
| Good collaboration between mental health, social care services and services specific to the group | 18/12 | 20/12 | 19/10 | 17/10 | 16/12 | 19/13 |
| Developing integrated services/protocols | 7/7 | 7/5 | 6/5 | 14/9 | 4/3 | 2/2 |
| Exchange of expertise between different types of professionals | 7/7 | 7/5 | 2/2 | 6/6 | 2/2 | 4/3 |
| Information | ||||||
| Provision of information on mental health services and care available | 6/5 | 14/8 | 2/2 | 10/7 | 8/6 | 7/5 |
| Provision of health care and/or health entitlement education | 4/4 | 5/4 | 2/2 | 15/11 | 12/8 | 7/5 |
