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Table 2 Classifying unique performance indicators for public mental health care

From: Performance indicators for public mental healthcare: a systematic international inventory

Indicator characteristic   Descriptive statistics
   n %
Development method    
  Expert opinion 401 27.1
  Structured consensus method 177 12.0
  Literature review/application of pre-existing instruments 239 16.1
  Mixed literature and stakeholder consultation 604 40.8
  Method not specified 59 4.0
Level of assessment    
  Clinician 7 0.5
  Service 650 43.9
  System/Health plan 823 55.7
Care domain    
  Structure 258 17.4
  Process 690 46.6
  Outcome 532 35.9
Dimensions of performance    
  Effectiveness/Improving health/Clinical focus 633 42.8
  Accessibility/Equity 289 19.5
  Responsiveness/Patient focus/Acceptability 136 9.2
  Competence/Capability 104 7.0
  Efficiency/Expenditure/Cost 42 2.9
  Safety 55 3.7
  Appropriateness 152 10.3
  Continuity/Coordination 63 4.3
Diagnosis or condition    
  Homelessness 33 2.2
  Substance abuse disorder 121 8.2
  Mood disorder 94 6.4
  Psychosis/schizophrenia 124 8.4
  Other diagnosis/condition specific 74 5.0
  Across disorders/populations 1034 69.9
Data source    
  Survey/Audit 419 28.2
  Administrative data/Medical record 607 41.0
  Multiple sources 121 8.2
  Not specified 333 22.5