Table 2 Descriptive statistics of patient's trust, attitude and satisfaction
| Â | Number of observations | Mean | Standard deviation | Min | Max |
|---|---|---|---|---|---|
Patient's trust in medical service | 3424 | 2.79 | 1.33 | 1 | 5 |
Patient's attitude towards health policy | 3424 | 3.55 | 0.74 | 1 | 5 |
Overall satisfaction with medical service | 3424 | 3.68 | 0.76 | 1 | 5 |
Satisfaction with doctor-patient interaction | 3424 | 3.60 | 0.75 | 1 | 5 |
Satisfaction with treatment process | 3424 | 3.51 | 0.77 | 1 | 5 |
Satisfaction with waiting time in hospital | 3424 | 3.22 | 1.04 | 1 | 5 |
Satisfaction with medical facilities and hospital environment | 3424 | 3.37 | 0.68 | 1 | 5 |
Satisfaction with medical costs | 3424 | 3.44 | 0.80 | 1 | 5 |