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Table 3 Score distribution and reliability of the PCAT domains - original and modified scaling.

From: Properties of a short questionnaire for assessing Primary Care experiences for children in a population survey

PCAT domains

Num. of items

% Com-pletiona

Mean (SD)

Observed range

Floor

Ceiling

% Scaling succes

Cronbach's alpha (SE)

First Contact Accessibility

4

100.0

3.40 (0.52)

1.00-4.00

0.0

24.6

100.0

0.439 (0.020)

Ongoing Care

3

100.0

3.25 (0.73)

1.00-4.00

2.1

29.2

33.3

0.572 (0.018)

Coordination

2

57.8

3.43 (0.86)

1.00-4.00

5.5

59.4

100.0

0.702 (0.015)

Comprehensiveness (Services Available)

4

100.0

3.21 (0.51)

1.00-4.00

0.1

12.1

100.0

0.599 (0.016)

Comprehensiveness (Services Provided)

2

100.0

3.03 (0.96)

1.00-4.00

9.9

33.9

100.0

0.666 (0.014)

Cultural Competence

2

100.0

3.50 (0.77)

1.00-4.00

3.8

60.1

100.0

0.832 (0.003)

First Contact Accessibility & Ongoing Care

7

100.0

3.33 (0.52)

1.00-4.00

0.0

14.4

100.0

0.710 (0.012)

Experience with PC (second order factor) b

13

57.8

3.35 (0.55)

1.25-4.00

0.0

5.9

100.0

0.799 (0.011)

  1. a Completion rate: percentage of items responded within the scale from the 2,095 cases responding to the health interview survey.
  2. b The second order factor (F6) is a scale computed from the domains of first contact & ongoing care, coordination, services provided, and cultural competence. It excludes the 'services available' domain.