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Table 3 Score distribution and reliability of the PCAT domains - original and modified scaling.

From: Properties of a short questionnaire for assessing Primary Care experiences for children in a population survey

PCAT domains Num. of items % Com-pletiona Mean (SD) Observed range Floor Ceiling % Scaling succes Cronbach's alpha (SE)
First Contact Accessibility 4 100.0 3.40 (0.52) 1.00-4.00 0.0 24.6 100.0 0.439 (0.020)
Ongoing Care 3 100.0 3.25 (0.73) 1.00-4.00 2.1 29.2 33.3 0.572 (0.018)
Coordination 2 57.8 3.43 (0.86) 1.00-4.00 5.5 59.4 100.0 0.702 (0.015)
Comprehensiveness (Services Available) 4 100.0 3.21 (0.51) 1.00-4.00 0.1 12.1 100.0 0.599 (0.016)
Comprehensiveness (Services Provided) 2 100.0 3.03 (0.96) 1.00-4.00 9.9 33.9 100.0 0.666 (0.014)
Cultural Competence 2 100.0 3.50 (0.77) 1.00-4.00 3.8 60.1 100.0 0.832 (0.003)
First Contact Accessibility & Ongoing Care 7 100.0 3.33 (0.52) 1.00-4.00 0.0 14.4 100.0 0.710 (0.012)
Experience with PC (second order factor) b 13 57.8 3.35 (0.55) 1.25-4.00 0.0 5.9 100.0 0.799 (0.011)
  1. a Completion rate: percentage of items responded within the scale from the 2,095 cases responding to the health interview survey.
  2. b The second order factor (F6) is a scale computed from the domains of first contact & ongoing care, coordination, services provided, and cultural competence. It excludes the 'services available' domain.