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Table 3 Frequency of components of good practice reported amongst interviewees by service type

From: Good practice in health care for migrants: views and experiences of care professionals in 16 European countries

Themes Service Type (%) Totals (%)
Components of Good Practice Primary Care Mental Health A&E All Services
Organisational flexibility with sufficient time and resources 138 (96) 48 (100) 48 (100) 234 (98)
Good interpreting services 142 (99) 38 (79) 38 (79) 218 (91)
Working with families and social services 67 (47) 48 (100) 18 (38) 133 (55)
Cultural awareness of staff 58 (40) 32 (67) 22 (46) 112 (51)
Education programmes and information material for migrants 66 (46) 15 (31) 23 (48) 104 (43)
Positive and stable relationships with staff 62 (43) 13 (27) 16 (33) 91 (38)
Clear guidelines on care entitlements of different groups of migrants 15 (10) 8 (17) 4 (1) 27 (11)