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Table 3 Frequency of components of good practice reported amongst interviewees by service type

From: Good practice in health care for migrants: views and experiences of care professionals in 16 European countries

Themes

Service Type (%)

Totals (%)

Components of Good Practice

Primary Care

Mental Health

A&E

All Services

Organisational flexibility with sufficient time and resources

138 (96)

48 (100)

48 (100)

234 (98)

Good interpreting services

142 (99)

38 (79)

38 (79)

218 (91)

Working with families and social services

67 (47)

48 (100)

18 (38)

133 (55)

Cultural awareness of staff

58 (40)

32 (67)

22 (46)

112 (51)

Education programmes and information material for migrants

66 (46)

15 (31)

23 (48)

104 (43)

Positive and stable relationships with staff

62 (43)

13 (27)

16 (33)

91 (38)

Clear guidelines on care entitlements of different groups of migrants

15 (10)

8 (17)

4 (1)

27 (11)