Table 2 Frequency of problem areas reported amongst interviewees by service type
Themes | Service Type (%) | Totals (%) | ||
|---|---|---|---|---|
Problem Areas | Primary Care | Mental Health | A&E | All Services |
Language barrier | 137 (95) | 45 (94) | 46 (96) | 228 (95) |
Difficulties in arranging care for migrants without health care coverage | 124 (86) | 33 (69) | 28 (58) | 185 (77) |
Social deprivation and traumatic experiences | 101 (70) | 41 (85) | 26 (54) | 168 (70) |
Lack of familiarity with the health care system | 92 (64) | 27 (56) | 31 (65) | 150 (63) |
Different understandings of illness and treatment | 79 (55) | 36 (70) | 24 (50) | 139 (58) |
Cultural differences | 74 (51) | 26 (54) | 38 (79) | 138 (58) |
Negative attitudes among staff and patients | 58 (40) | 21 (44) | 21 (44) | 100 (42) |
Lack of access to medical history | 24 (17) | 10 (21) | 13 (27) | 47 (20) |