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Table 8 Frequencies and percentages of quality practices in the criterion People Results

From: Evaluation of physical activity programmes for elderly people - a descriptive study using the EFQM' criteria

7. People results

n

%

7a. People motivation and commitment

  

   The organization has measures and/or indicators about people's willingness to work

8

30,77

   The organization has measures and/or indicators about people's organizational commitment

4

15,38

7b. People achievement

  

   The organization has measures and/or indicators of the capability of people to identify work problems and to provide solutions

15

57,69

   The organization has measures and/or indicators of how people share organizational values

6

23,08

   The organization has measures and/or indicators about people's initiative

11

42,31

   The organization has measures and/or indicators regarding people's performance (e.g. results of evaluations)

17

65,38

7c. People satisfaction

  

   The organization has measures and/or indicators of people's absenteeism

18

69,23

   The organization has measures and/or indicators of people's loyalty

7

26,92

   The organization has measures and/or indicators of people's satisfaction

10

38,46