Table 2 Binomial logistic regression results with moderate or high psychological distress as the dependent variable for Study 1
From: Interacting with the public as a risk factor for employee psychological distress
95% C.I. | ||||
|---|---|---|---|---|
Odds ratio | Lower | Upper | Sig. | |
Customer contact = yes | 1.29 | 1.13 | 1.47 | .000 |
Age | 0.98 | 0.98 | 0.99 | .000 |
Gender (female) | 1.07 | 0.94 | 1.21 | .285 |
Marital Status | ||||
Married or cohabitating | .000 | |||
Separated | 2.13 | 1.67 | 2.73 | .000 |
Divorced | 1.48 | 1.19 | 1.84 | .000 |
Widowed | 1.54 | 0.86 | 2.77 | .145 |
Never married | 1.22 | 1.05 | 1.42 | .009 |
Education attainment | ||||
< Year 10 | .000 | |||
Year 10 | 0.77 | 0.52 | 1.15 | .198 |
Year 12 | 0.60 | 0.40 | 0.90 | .013 |
Some tertiary | 0.60 | 0.41 | 0.88 | .008 |
Degree graduate | 0.49 | 0.33 | 0.73 | .000 |
Post graduate degree | 0.41 | 0.27 | 0.64 | .000 |
Constant | 0.53 | .000 | ||