Table 1 All published studies that reported acceptability of tele-mental health services
From: Acceptability of Tele-mental Health Services Among Users: A Systematic Review and Meta-analysis
Study | Year | Participants | Age category | Mental disorder | Acceptance rate or Mean ± SD | Tool used | Method of application | Usability rate | Type of intervention | Quality |
|---|---|---|---|---|---|---|---|---|---|---|
Country | Classified as; | Classified as; | Type of delivery | |||||||
Design | Satisfaction | |||||||||
Dietvorst [45] | 2022, Netherlands, Cross-sectional | Students | Adolescences | Anxiety and depression | 72.60% | Questionnaire | Mobile application | Therapeutic | Satisfactory | |
Dietvorst [45] | 75.60% | |||||||||
Dietvorst [45] | Beneficiary | Mood Disorders; anxiety disorders | 7.1 ± 1.5 (from total score 10) | Online | ||||||
Ericze´n [25] | 2012 | Pregnant | Adults | Maternal depression | 97.00% | Questionnaire | E-mental health interventions | Therapeutic | Satisfactory | |
USA | Beneficiary | Mood disorders | Mixed | |||||||
Cross-sectional | ||||||||||
Mccall [17] | 2019 | Patients | Adults | Anxiety and depression | 70.00% | Questionnaire | Mobile phone | Therapeutic | Satisfactory | |
USA | Beneficiary | Mood disorders; anxiety disorders | Online | |||||||
Cross-sectional | ||||||||||
Eichenberg [33] | 2016 | Patients | Adults | Psychological condition needs further investigation | 61.90% | Questionnaire | Serious game application | Therapeutic | Good | |
Austria and Germany | Beneficiary | Psychotic disorders | Online | |||||||
Cross-sectional | ||||||||||
Woodford [52] | 2018 | Parents of children who had completed cancer treatment. | Adults | Mental health disorders | 74.10% | Questionnaire | Psychological interventions by internet | Therapeutic | Good | |
Sweden | Beneficiary | Non specified | Online | |||||||
Cross-sectional | ||||||||||
Lincke [34] | 2022 | General population | All | Mental health disorders | 20.00% | Questionnaire | E-mental health interventions | Therapeutic | Good | |
Germany | Beneficiary | Non specified | Online | |||||||
Cross-sectional | ||||||||||
Proudfoot [44] | 2010 | General population | Adults | Anxiety and depression | 76.00% | Questionnaire | Mobile phone | Therapeutic | Satisfactory | |
Australia | Beneficiary | Mood disorders; anxiety disorders | Online | |||||||
Cross-sectional | ||||||||||
Damerau [35] | 2021 | Patients | Adults | Generalized anxiety disorder | 3.02 ± 1.14 | Questionnaire | E-mental health interventions | Therapeutic | Good | |
Germany | Beneficiary | Anxiety disorders | Online | |||||||
Cross-sectional | ||||||||||
Greenwood [59] | 2004 | Patients | Adults | Overwhelmingly mood disorders | 80.00% | Questionnaire | Telepsychiatry | (12) 60% | Diagnostic | Unsatisfactory |
-- | Beneficiary | Mood disorders | Mixed | |||||||
Cross-sectional | (19) 95% | |||||||||
Bruen [41] | 2020 | Patients | Adults | Mental health disorders | 86.00% | Data from app. | Swim App | 67 (84%) | Diagnostic | Good |
UK | Beneficiary | Non- specified | ||||||||
Cross-sectional | ||||||||||
Hagen [36] | 2020 | Patients | Adults | Perceived stress, cognitive attitudes | 2.76 ± 1.16 | Questionnaire | Stress prevention programs | Therapeutic | Good | |
Germany | Beneficiary | Non- specified | Mixed | |||||||
Cross-sectional | ||||||||||
Kenter [46] | 2013 | Patients | Adults | Anxiety and depression | 53.00% | Questionnaire | Problem solving treatment | Therapeutic | Satisfactory | |
Netherlands | Beneficiary | Mood disorders; anxiety disorders | Online | |||||||
Observation | ||||||||||
Deb [58] | 2018 | Caregivers | Adults | Severe mental illness | 62.50% | Questionnaire | Mobile application | 16/34 (47.1%) | Therapeutic | Satisfactory |
India | Provider | Face to Face | ||||||||
Cross-sectional | ||||||||||
Cloutier [51] | 2008 | HCWs | Adults | Mental health disorders | 92.00% | Questionnaire | Video conferencing | Diagnostic and Therapeutic | Satisfactory | |
Canda | Provider | Non- specified | Online | |||||||
Cross-sectional | ||||||||||
Kiburi [57] | 2022 | Patients | Adults | Opioid use disorders | 95.00% | Questionnaire | Digital interventions | Diagnostic and Therapeutic | Satisfactory | |
Kenya | Beneficiary | Substance-related and addictive disorders | Face to Face | |||||||
Cross-sectional | ||||||||||
Kola [55] | 2021 | Pregnant | Adolescences | Maternal depression | 96.20% | Questionnaire | Mobile application/ text messages | Educational | Satisfactory | |
Nigeria | Beneficiary | Mood disorders | Face to Face | |||||||
Cross-sectional | ||||||||||
A. O’Grady [56] | 2021 | HCWs | Adults | Substance use (alcohol) | 4.33(± 0.45) | Questionnaire | Smartphone | Therapeutic | Satisfactory | |
Mozambique | Provider | Substance-related and addictive disorders | Online | |||||||
Cross-sectional | ||||||||||
Linardon [15] | 2021 | Caregivers | Adults | Anxiety and depression | 30.00% | Questionnaire | Mobile phone | Therapeutic | Good | |
Australia | Beneficiary | Mood disorders; anxiety disorders | Online | |||||||
Cross-sectional | ||||||||||
Sander [37] | 2021 | HCWs | Adults | Anxiety and depression | 36.00% | Questionnaire | Online platform | Therapeutic | Good | |
Germany | Provider | Mood disorders; anxiety disorders | Face to Face | |||||||
Cross-sectional | ||||||||||
Tan [49] | 2020 | Patients– HCWs - General population | All | Mental health disorders | 50.00% | Questionnaire | Social media, Smartphone apps, Websites | Therapeutic | Satisfactory | |
China | Beneficiary & Provider | Non-specified | Online | |||||||
Cross-sectional | ||||||||||
Hendrikof [38] | 2018 | Patients | Adults | Mental health disorders | 49.00% | Questionnaire | Video consultation | Therapeutic | Satisfactory | |
Germany | Beneficiary | Non-specified | Mixed | |||||||
Cross-sectional | ||||||||||
Hendrikof [38] | 2018 | HCWs | Adults | Mental health disorders | 56.20% | Questionnaire | Video consultation | Therapeutic | ||
Germany | Provider | Non-specified | Mixed | |||||||
Cross-sectional | ||||||||||
Landes [31] | 2021 | HCWs | Adults | Personality disorder | 73.00% | Questionnaire | Non-specified | Therapeutic | Unsatisfactory | |
USA | Provider | Online | ||||||||
Cross-sectional | ||||||||||
Farrer [16] | 2022 | HCWs (80.1% psychologist- 9.7% social workers- 5.3% counsellor) | Adults | Mental health disorders | 73.00% | Questionnaire | Non-specified | 57.7% | Therapeutic | Satisfactory |
Australia and New Zealand | Provider | Non-specified | Online | |||||||
Cross-sectional | ||||||||||
Harrell [26] | 2013 | Patients and caregivers | Geriatrics | Cognitive & psychological problems | 100.00% | Questionnaire | Videoconferencing | Diagnostic | Satisfactory | |
USA | Beneficiary & Provider | Neurocognitive disorders | Face to Face | |||||||
Cross-sectional | ||||||||||
Cormi [47] | 2021 | HCWs | Adults | Mental health disorders | 38.00% | Questionnaire | Non-specified | Therapeutic | Good | |
France | Beneficiary | Non-Specified | Online | |||||||
Cross-sectional | ||||||||||
Li [27] | 2022 | Patients | Adults | Anxiety and psychotic disorders | 87.00% | Questionnaire | Videoconferencing | Diagnostic and Therapeutic | Satisfactory | |
USA | Beneficiary | Mood disorders; psychotic disorders | Telephone- based | |||||||
Cross-sectional | ||||||||||
Lynch [28] | 2020 | Patients | Adults | Complex psychosis | 89.00% | Questionnaire | Non-specified | Therapeutic | Satisfactory | |
USA | Beneficiary | Psychotic disorders | Mixed | |||||||
Cross-sectional | ||||||||||
Mehrabian [48] | 2014 | Patients and caregivers. | Geriatrics | Cognitive impairment and Alzheimer’s disease | 65.00% | Questionnaire | Non-specified | Therapeutic | Satisfactory | |
France | Beneficiary & Provider | Neurocognitive disorders | Face to Face | |||||||
Cross-sectional | ||||||||||
Benjet [13] | 2020 | Students | Adolescences | Anxiety and depression | 48.00% | Questionnaire | Mobile applications | Therapeutic | Good | |
Mexico | Beneficiary | Mood disorders; anxiety disorders | Web Based | |||||||
Cross-sectional | ||||||||||
Painter [42] | 2021 | Patients and HCWs | Adults | Mental health disorders | 84.00% | Questionnaire | Video consultation | Therapeutic | Unsatisfactory | |
UK | Beneficiary & Provider | Non-specified | Telephone- based | |||||||
Cross-sectional | ||||||||||
Gowarty [29] | 2021 | Patients | Adults | Severe mental illness, smoking cessation | 58.80% | Questionnaire | Mobile applications | Moderate to high satisfaction | Therapeutic | Unsatisfactory |
USA | Beneficiary | Severe mental illness; Substance-related and addictive disorders | Face to Face | |||||||
Mixed Methods | ||||||||||
Tark [54] | 2019 | Patients | Paediatrics | Mental health disorders | 78.00% | Questionnaire | Mobile game | Therapeutic | Unsatisfactory | |
Estonia | Beneficiary | Non-Specified | Face to Face | |||||||
Cross-sectional | ||||||||||
Guarino [32] | 2021 | Patients and healthy population | Adults | Anxiety and depression | 5.90 (± 0.4). | Questionnaire | Web-based program | Diagnostic and Therapeutic | Satisfactory | |
USA | Beneficiary | Mood disorders; anxiety disorders | Online | |||||||
Cross-sectional | ||||||||||
Mayer [39] | 2022 | Patients | Adults | Depression | 0.25 ± (1.04) | Mixed | Mobile applications | Therapeutic | Good | |
Germany | Beneficiary | Mood disorders | Face to face | |||||||
Cross-sectional | ||||||||||
Burchert [40] | 2019 | Refugees | Adults | Mental health disorders | Questionnaire | Web-based program | Diagnostic and Therapeutic | Satisfactory | ||
Germany, Sweden And Egypt | Beneficiary | Non specified | Face to Face | |||||||
Cross-sectional | ||||||||||
Cella [43] | 2017 | Patients and healthy population | Adults | Schizophrenia | 80.000% | Questionnaire | Web-based program | Diagnostic | Satisfactory | |
UK | Beneficiary | Psychotic disorder | Face to Face | |||||||
Cross-sectional | ||||||||||
Williams [30] | 2014 | Students | Adolescences | Depression | 93.80% | Questionnaire | Web-based program | Diagnostic | Unsatisfactory | |
USA | Beneficiary | Mood disorders | Online | |||||||
Cross-sectional | ||||||||||
Xiao [50] | 2020 | Patients | Adults | Schizophrenia | 43.00% | Questionnaire | Web-based program | Diagnostic and Therapeutic | Satisfactory | |
China | Beneficiary | Psychotic disorder | Face to Face | |||||||
Cross-sectional | ||||||||||
Fonseca [53] | 2016 | Pregnant women | Adults | Depression | Mean 2.73 (0.63) | Questionnaire | Web-based program | Diagnostic and Therapeutic | Satisfactory | |
Portugal | Beneficiary | Mood disorders | Online | |||||||
Cross-sectional |