Table 1 Results: Content areas, subcategories, categories and theme
Content area | Subcategories | Categories | Theme |
|---|---|---|---|
1. Interaction with the social insurance agency | ➢Getting in touch ➢The personal meeting ➢Respectful treatment ➢Communication through others | Tangled communication | |
➢Being questioned ➢Loss of human value ➢Being pending ➢Feeling restricted ➢Vague or incorrect information | Uncertain subsistence | ||
2. Interaction with the health care system | ➢Waiting times ➢Continuity ➢Symptom relief | The importance of being part of an ongoing process | Coherent or fragmented interaction |
➢The personal relationship ➢Respectful treatment ➢Being understood | The importance of being recognized as a person | ||
3. Recovery and return to work | ➢Trying one's ability ➢Adjusting work demands ➢Being well received | The possibilities to create conditions for work | |
➢Adjusting the daily routines ➢Personal preconditions ➢Fear of losing societal belonging | The possibilities to create premises for a good life | ||
➢The link between body and soul ➢Losing self-esteem | The link between physical and mental health | ||
➢Need for professional support ➢Being informed | A wish for guidance |